Families Change Privacy Policy

Last updated May, 2018

We want to protect your privacy and security

We collect data on this website. We try to protect your privacy and security.

We will never sell any of your data.

If you have any concerns or questions about the privacy practices of our website, you can contact our site administrator at webadmin@ptla.org.

What information do we collect? How do we use it?

We collect statistical information about this site. We do our best to only collect information we need and will use.

Google Analytics

We use Google Analytics to track visits to our site. Google Analytics uses cookies on your web browser to collect and track this data. Data is collected and presented in a way that makes it so individual users cannot be identified. We can only see trends and statistics, not information about individual, specific users. Google Analytics tracks data such as:

Number of sessions on the website
Geographic location of users – through IP address tracking
Behavior on the website, such as:
- Time spent on pages
- Pages visited
- Links clicked
- Use of site search, including search terms
Type of device (desktop, mobile phone, tablet) used

How we use Google Analytics data:

To track how much our content is used and visited. This helps us prioritize which content to update and promote.
To report to our funders and partners about website usage from year to year.
To inform how we design and present our website – so we can make it work better for more users.
To identify problems or barriers to access on our website.

We share Google Analytics data with:

Our funders and potential funders
Partners in the legal aid and legal aid technology communities – for joint work on website improvement projects or for informational purposes/studies of legal aid website use.
Contractors performing development or maintenance work on our website

We do not sell data, or use data to try to sell products or services to users. We may use data to target advertising of our services or website as a way of conducting outreach for the free legal services and information we provide.

You can opt-out of allowing Google Analytics to collect your data by using the Google Analytics Opt-out Browser Add-on. Learn more about Google Analytics Data Collection.

Website Feedback Form

Our website feedback form is an optional way for users to leave comments, feedback, and suggestions on our website. We do not ask for any personal information in our feedback form.

How we use Feedback Form data

We use comments and feedback submitted by users to improve our website and content.

We share Feedback Form data with

Partners in the legal aid and legal aid technology communities – for joint work on website improvement projects or for informational purposes/studies of legal aid website use.
Contractors performing development or maintenance work on our website

How long do we keep your data?

We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

Parts of our site are for children. Our websites do not knowingly or intentionally collect personal information from children under 13

Parts of this website are intended for children. We do not collect any personally identifying information about anyone using this website, including children.

If you are a parent or guardian and you believe our websites have collected personal information about your child, please contact us at webadmin@ptla.org.

Learn more about protecting your child's privacy online.

We may update this policy

We will update this policy as needed. We will post and highlight any changes on this page, and we will post the date of the latest update at the top of the page. Please check back regularly for the most up-to-date information.

Questions? Concerns? Contact Us.

If you have any questions or concerns about this Privacy Policy or our data collection and usage, please contact us at webadmin@ptla.org.